1800Flowers.com
  1. Home
  2. Customer-Service

We are continuing to monitor the storms in the Southeast Coast and are working with local carriers to address potential safety issues, which could delay orders. Please check the status of your order here.

Track order
hero

Welcome to the Customer Service Hub

How can we help you today?

hero icon
Track My Order

Look up, track, and modify your order.>

hero icon
Live Chat

Have questions? We'll help you find answers.>

Manage AccountManage Account
Update payment infoManage my Celebrations PassportAccount settings
My OrdersMy Orders
View delivery statusChange or modify an orderView order history
Celebrations Passport®Celebrations Passport®
What is Celebrations Passport?About free shipping & no service fees with your Passport Account
Frequently Asked QuestionsFrequently Asked Questions
Shipping and DeliveryPayments, billing & promo codesHow do I cancel an order?
Issue With My OrderIssue With My Order
My order is late or missingThe item is different than what I orderedI have another issue

Popular Questions & Answers

Once your order is placed on the site, you'll see a Thank You Page, which will include your order confirmation number on it. Please make sure to hold onto this number in case you have any questions/issues.